Organizational Behavior Apple vs Scania Essay Example for Free

Organizational Behavior Apple vs Scania Essay Organizational Behavior is a field of Study which investigates the impact that individuals groups and structure have on organizations, for the purpose of applying such knowledge towards improving organization effectiveness. (Huczynsky, 2010) The way people behave individually or collectively in order to reach a common goal. Organizational behavior includes in it such issues as organizational design, culture, Group decision making, teamwork and leadership. (Dictionary of Business and Management, 2009) In this report two companies Apple and Scania are compared to each other in terms of their organizational behavior such as: design, culture, structure leadership and etc. The report is written based on the two key studies provided in the assessment and via additional sources and researches. The report starts with brief information about the background of the companies. Further the companies are compared by applying theories such as: Continuum leadership theory of Tannenbaum and Schmidt, Abraham Maslow’s theory of hierarchy of needs, Managerial grid Leadership theory of Blake and Mouton, and etc. The team-work approaches in both of the companies are highly focused, discussed and followed by recommendations. Companies’ background. ‘A truly magical and revolutionary product. What this device does is extraordinary. It is the best browsing experience you’ve ever had†¦ It is unbelievably great†¦ A way better than laptop, way better than a Smartphone.’ Steve Jobs 2010 We could not even imagine how our phones and computers would look like today. The bulky and considered luxury machines are now innovated and updated devices owned by every single person and even few by each. One of the major roles in evolution of IT technology during all these years has the multinational American company called Apple. Established in 1976, the company was initially named Apple computer, Inc, but later on in 2007 it was renamed into just Apple. The company’s products are known as iPad, iPod, iPhone and Macintosh Computers or simply Mac Books. Apple has a very strong global market position as it has penetrated world’s biggest markets. According to the data provided in 2011, Apple has 46,600 full time employees around the world and 2,800 temporary full time employees and company’s sales are getting higher seasonally. Meanwhile Apple is considered to be a very successful company with a very high performance quality of its employees. (M. A. Lusted, 2012) Another Successful company taken its origin in Sweden and founded in 1891 is Scania. Scania is one of the largest and best Swedish heavy truck and bus Manufacture Company with globally recognized reputation. Scania’s products are created just the way their customers wish including in it Maximum use and minimum harm to the environment. Scania’s products are designed to consume less energy, less raw materials and chemicals in order to have as lower impact on environment as possible. Along with its reputation Scania makes high profits operating in more than 100 countries worldwide and employing 35,000 people worldwide. (Scania web, 2012) Analysis based on theories. According to the case study provided by Robins S and Jude T.A, the hierarchy did not work in most of the companies, but it is effective in case of Apple. Was that because Steve Jobs was a unique leader who could manage the whole company by his consistent innovative ideas? At the very beginning, Apple had a relatively flat and informal structure, but later on when Jobs was back into company in 1997, it was totally changed. If before the employees and managers gathered on Friday for a beer to discuss some issues and express their ideas and even complain, after the market became more saturated with competitors, Apple was focused on changing its structure to be able to compete, keep brand and control costs. Since than company improved and became a major part of the digital world. As a result of all these, the company’s plans and strategy was no longer discussed through the entire company and Jobs was the only generator of ideas proving the complete hierarchy. (Debra L. Nelson, James Campbell Quick, PH.D, 2011) Unlike Apple, Scania tens to rely less on hierarchy having a more flat company structure based on independent groups performances with the high concern on human factors and environmental issues. For example, Scania successfully uses the Sociothechnical systems theory where manager controls the environmental factors that influence the company’s internal operations and coordinates the social and technical subsystems. (Ricky W. Griffin, Gregory Moorhead, 2010) According to the Tannenbaum and Schmidt’s continuum theory of leadership behavior (1958, 1973) leaders should evaluate the situation before the implementation of a particular leadership styles. The continuum leadership behavior’s model theory is based on earlier studies focusing on the distinction of task versus employee or human orientations and demonstrates two types of leadership styles across the continuum: boss-centered (task) and subordinate-centered (relationship).( Borkowski, 2011). In the Apple’s situation, the decision maker or the decision ‘seller’ was Steve Jobs. During the all time when Jobs was the CEO of Apple, he was often called ‘dictator’ or ‘despot’. Jobs never asked anyone for feedback. However he could always instruct and simplify the capabilities of the complicated devices understandable only by its creators, he thought going around and asking his employees about the confusing functions of his product is useless. Instead, jobs played the device by, took notes of his reactions and considered it as the only necessary feedback required. (Leander Kahney, 2009) Whereas in Scania the entire company relies on customer feedback and development of stuff ideas so, if Apple has the structure where every single employee is responsible only for his part of job and has no chance to play any important role in making decisions, Scania has the structure there employees split into the groups brainstorm together on a certain idea or problem and together pick the optimal solutions. (Scania web, 2012) Based on all this we can assume that Apple is Boss-centered structured company and Scania is a more Subordinate-centered structured company. Figure 1.1 below demonstrates the locations of both Apple and Scania on a sample Continuum leadership behavior’s graph. According to the graph, where Apple is closely fitted in the total boss-centered area and Scania is fitted closer to the subordinate-centered area, the two companies are totally different in their structure and leadership, but at the same time both companies are successful and globally recognized and are in their maturity state today. In another words, Apple has an Autocratic leader, where he dictates and forces his employees or even threatens them to get the result his way, unlike Scania that has democratic leader who encourages participation in decision making and considers other’s feelings and seeks to satisfy most of parties.(Hungeryager and Heekman, 1967) Here comes the question: Despite the hierarchy and autocratic leadership in Apple and flat structured and democratic system in Scania, how come they both being so different be able to achieve goals having high employee performance? The best answer for this question would probably be the motivation which is present in both companies but caused by different factors. Humanity would not reach any level of development without the motivation. Abraham Maslow (1908-1970) introduced a theory focused on psychological need of employees divided into 5 levels forming a pyramid, and he believed that person needs all 5 to feel satisfied with his job. (Essentials of Management, 2009). Hierarchy: ‘Common, pyramid-like organization where one person is in charge of a functional area with one or more subordinates handling the sub-functions. In an hierarchical organization (whether business, military, political, or religious) higher levels imply greater superiority and domination than the lower ones, and the chain of command extends straight from the top to the bottom’. (Business Dictionary web, 2012) (Image extracted from googleimage.com) While applying the following theory on Apple, it is obvious that the employees in the company are approximately on the 4th level depending on their job position. But in general, with the reputation that Apple has worldwide everyone would be proud to be employed by such a company and motivated by the financial aspect. In fact, the way the pyramid narrows towards up, the same way, the number of people with those facilities narrows down. Even in case of Scania, though the employees might be satisfied with their job and status, they might be also distracted by family or any other personal issues which could make them feel de-motivated. Adam’s Equity theory states that, employees attempt to achieve some equity between input and output, and if there is a difference between input and output, such as output less than input, the employees performance quality tends to be lower due to his/her job dissatisfaction. In another words, all contributions should be fairly rewarded. Going back t o Apple can assume that there is a perfect balance between output and input. Having high salary makes the employees feel right about not taking any part in making decisions; in fact they might feel more relaxed for not having big responsibilities. But in Scania, while taking part in discussions and decision making, employees feel more important, motivated but on the other hand they feel more responsibility pressure because in negative outcomes they all will have to share the loses. Looking at it more general, the only fact that might motivate the employees in both companies is the money. Due to the economic downturn which caused high rate of unemployment, the fact that one has a job, already makes him/her feel satisfied, but not for long. Once people get used to their job and salary they start getting bored and de-motivated. According to Guardian 2012, ‘many of those who worked for Apple, feels cut off from the real world, suspended in a cultural vacuum inside the walls of the company’. The lack of communication with cooperatives, socializing and team-working leads to employees’ dissatisfaction. To avoid such errors, Scania depending on foreign labor, in order to keep high productivity level, created a humanization program which was to apply a new group assembly approach. The program was all about team-work and group decisions called Saab-Scania. The groups consisted of 5-12 people and were given the power to make decisions within the given limits. Along with production groups Scania formed development groups each composed of foreman, industrial engineers and representatives. Such groups were responsible for innovating and developing the new working methods favorable for the employees. As a result, such team-working approach saved productivity time, increased products’ quality and raised job satisfaction of the employees, so since this experiment Scania finds its success in team-working structure. (A.. Rashid, 1982) Coming back to apple, one could only add, that high productivity and quality with the lack of team-working, is being reached only by having continues innovations and strong brand position, simply strong marketing. Further analyzing the case of apple we can add that, a huge multinational company where everyone is responsible only for his bit of work, simply being a tiny replaceable detail of a mechanism, and where the main responsibility is on CEO, team-working is not that important as long as the company’s goals are being reached. The Managerial Grid or the grid theory now called as Leadership theory of Blake and Mouton states that there are two types of managers: concern for production and concern for people , and the perfect manager would be the who could exhibits both people and production concern. The leadership grid is graded from 1 to 9 from both axes identifying 5 main types of leaders: country club management, team management, middle-of-the-road management, impoverished management and authority management. (Miller, 2012) The grid looks as follow: Relying on the leadership grid, we can assume that Apple with the autocratic approach and higher concern on production and lower on people, is classified as a company with the Authority-Compliance Management leadership and Scania, deserving to be placed on the other side of the grid is a company with Team-management leadership, having high concern on people rather than on production. The modern team system of Scania is highly relied on cluster managers. The cluster manager is the manager who has overall responsibility for the team consisting of 20-25 employees. Each cluster consists of people with different experience and skills and trained before becoming fully operative. Often there are also small temporary teams. Thought the cluster has a manager, the employees have the sense of belonging to a team and having major role in it. A centered team-working structure helps the company to keep strong Company-oriented company culture. ‘No one must be able to say that is not my concern, I am not responsible for that’ said the senior manager of the company. Although Apple cannot boast with its tem-work management Leadership as Scania, it motivates the employees providing the opportunity to get promoted from an intern into a manager. The trainings provided free by Apple itself makes the process much easier for the employees. In addition, small competitions such as answering the most difficult question of the customers are followed by rewards. Another important fact is that, Apple provides large job opportunity to young students employing them, full-time, part-time or making them student representatives at their schools. (Apple Inc.’s Ethical Success and Challenges web, 2011) Conclusion While summing it all but, it is right to mention that, while comparing the companies and analyzing their organizational behaviors the total difference of the companies has been identified. Apple is a multinational autocratic company having high concern on production and lower concern on people, despite this it is able to motivate the employees by rewards, bonuses and promotion opportunities demonstrating itself as a creative company challenging for innovations with the strong belief in its successful bright future and seeking for the genus employees from young generation, to take part in those innovations. The case of Apple has proved that, the employees are not pressurized by dictator, as it is expected in an Authority-Manager company, but inspired to work with such unique leaders. Scania, along with its rich Swedish culture totally relays on the team-working manager Leadership with the ability to balance both concern for people and production and giving the employees the chance to feel themselves part of a whole mechanism. The management in Scania believes that, every employee in the company despite the job position should feel the responsibility and share it with the collogues and feel that he/she does not work for someone, but works together with everyone. Fortunately, for Scania being further from hierarchy unlike Apple, adds advantages in terms of organizational behavior, proving the democratic structure of the company, whereas Apple proves to be really a unique company for being able to success with deep hierarchy in it. Recommendations Thought Apple is satisfied with its production and the company in whole, it should also pay attention to its employees by providing them some other activities to make them feel as a team. For example, Apple could create groups or teams responsible not for the main operations of the organization, but side operations or project such as charity, where the employees could take part in decision making process without the involvement of CEO. Another option for Apple could be organizing research teams with team leaders, as employees feel more motivated when they are committed in the changes. Because the managers in Scania are very multinational, the company should pay attention to cultural difference of the employees. It would be very relevant to educate the cluster managers in terms of culture of the other members of the team and than sent them to the Angers plant. Obviously the expansion of company by creating more teams in Scania is advantageous on one hand, but on the other hand it makes the company’s structure too sophisticated and too massive and moreover, adding a new cluster may reduce the space of other clusters. That is why Clusters should be added within the limitations, or smaller groups should be created as smaller groups make better performance and make faster decisions. References Buchanon D. Huczynsky A. (2010) Organizational behavior, 7th ed. Harlow: Pearson/FT Prentice Hall Oxford, 2009, Dictionary of Business and Management, Oxford University Press, 5th ed. New York Leander Kahney (2009). Inside Steves Brain. US: penguin Group Debra L. Nelson, James Campbell Quick (2011). Organizational Behavior: Science, the Real World, and You. PhD Ricky W. Griffin, Gregory Moorhead (2010). Organizational Behavior: Managing People and Organizations. 10th ed. US: South-western Nancy Borkowski (2011). Organizational Behavior in Health Care. 2nd ed. LLC: Jones and Barlett Publishers Andrew Durbin (2009). Essentials of Management. US: South-western. Anwar Rashid (1982). organizational Behavior. 2nd ed. Canada: Methuen. 76-78 Katherine Miller (2012). Organizational Communication and Approaches and Processes. 6th ed. US: Wadsworth. M. A. Lusted (2012). Apple: The Company and its Visionary Founder, Steve Jobs. USA: ABDO. 9-22 A. Preston (2012). The Apple Revolution: Steve Jobs, the Counter Culture, and How the Crazy Ones Took Over the World by Luke Dormehl – review. Available: http://www.guardian.co.uk/books/2012/aug/10/apple-revolution-luke-dormehl-review. Last accessed 18th Dec 2012. Scania official web site. (2012). H istory. Available: http://www.scania.co.uk/about-scania/history/. Last accessed 22nd Dec 2012

The Breakfast Club Essays -- Art

The Breakfast Club Almost 150 years ago, Oliver Wendell Holmes, Sr., expressed the following sage but sad observation in his book "The Professor at the Breakfast Table": Society is always trying in some way or other to grind us down to a single flat surface. Unfortunately, this is still true today. Last week I saw the movie "The Breakfast Club" written and directed by John Hughes which expressed a similar theme. Fortunately, youth of every age "are quite aware of what they are going through" and have the ability to break the fast imposed on them by the socialization process which begins in the home and is reinforced at school, not only by students and parents but teachers like Mr. Vernon as well. In "The Breakfast Club" five disparate personalities, each secure in his identity and yet filled with insecurities, spend a lazy Saturday confined to Detention at Shermer High School in Shermer, Illinois, for various and sundry school violations. Yet each character has a troubled life as foreshadowed by his very presence in Detention. Families mold, intentionally or not, their children into little reflections of themselves. School, thru peer pressure, thru the various academic and social clubs, and thru the imaginary audience, serves to enhance the socialization process begun at home. Students are labeled and are not allowed to change "their worlds". Students hang out only with people who look, dress, and live like themselves.There are nerds, freaks, cholos, etc. There's the Math Club, Prep Club, Latin Club, Physics Club for students who belong. Mr. Vernon, the teacher in charge of the students, unwittingly assigns an essay with the subject "who am I". Unwittingly because as Carl, the custodian and the "eyes and ears of the institution", reveals that the students haven't changed but that he, the teacher, has changed. Perhaps Mr. Vernon should answer the question himself. The movie then proceeds to answer the question through the actions and dialogue of the protagonists. My favorite character (and yours too) is John Bender, the criminal, as portrayed by Judd Nelson, the leader of the notorious Hollywood Brat Pack. John is the main character in the movie and functions as the catalyst or the instigator. One by one, he shocks and exposes each student's insecurities. John is living proof of the creed, "If a child lives with hostility, He learns to ... ...e plate that reads EMC 2 for energy equals mass times the speed of light squared. And when he gets an F in Shop, his self-image can't accept it. He takes a gun to school intending to shoot himself but gets caught. In the most important environment of a student's life, even one F is not allowed. The school reinforces what the parents expect. Even his little sister echos the mother's sentiments when she admonishes him to find a way to study in Detention. It is from the Brain's point of view that we realize that "you (Mr. Vernon/the school) see us as you want to see us". "We were brainwashed," he writes in the collective essay. In the end the students, by revealing their fears and expressing their emotions, overcame the limits set by family and school, the ones that "spit on them" . They realized that they are "immunized" to authority and that they can change their worlds, that they have multi-faceted personalities. And so do Holmes, Hughes, and Bowie. Even a "criminal" can win the heart of a "princess". John Bender was a better teacher than the system for he taught the Princess, the Jock, the Basketcase, and the Brain who they really were, and most importantly, who they were not.

Bygone Ohio

The first poem talks about the beauty of Ohio with its people living happily in the comfort of beautiful scenery and clean environment as reflected by the artificial water fall coming out from a pipe connected with the main sewer, the river and the railroad. The poet recalls in his vivid memories how at once he sat on the railroad not far from that ‘waterfall’, just above the main sewer overlooking the river with a ferry traversing on it. But now, as he walks around, that beauty is gone. What the poet sees are the remains of the beauty that he too had enjoyed in the past.What are left are broken walls with lots of cracks, â€Å"while grimed trees and oil cans liters just around. The river fast flowing clean water has now become a lost bath tub. The poet summons up colorfully in his memory the once beautiful Ohio perhaps during his youthful days, but the beauty that the poet once admired is now a Bygone memory of those old men of Winnebago. The wild grimed trees, the cra cks on walls of abandoned barns and the lost bathtub are now just a gleam remains that reminds the old folks of the former beauty of Ohio.The first poem is full of descriptive words describing the beauty of Ohio and the peaceful atmosphere the people enjoyed. The scenic description of the environment reveals that Ohio has not been touched yet by the arms of industrialization. The old men can enjoy the fresh air and the peaceful environment not being crowded by buildings, and individualism and the consumerism culture have not taken its stall yet with the people. The poem uses the elements of poetry to strongly illustrate the impact of utter neglect of the environment for the sake of commercialization or industrialization.The first poem used poetical words such as â€Å"shining water fall out the pipe as somebody might gouge through the slanted earth† to describe clean environment where people actively participated on it. The next four lines of the poem talk about these environ mental interaction. The poem goes as he said, â€Å"Quickened the river with the speed of light and the light caught there, the solid speed of their lives in that waterfall,† where people enjoyed the benefits of the clean and simple environment.The second poem is the reverse scenario of the first poem. The songs of the men of old Winnebago has gone. The clean environment which is reflected by the shining water fall out of the pipe from the main sewer is gone too and is now replaced by oil cans Littering just at the very place where the shining water fall was.. The once river bang filled with people perhaps doing picnics and swimming, is now empty. What was left are â€Å"cold balloons† of lovers. The river which once enjoyed by the people is now â€Å"a body of a lost bath tubs.†The proud houses which once stood nicely along specific places apart from each one as they have relatively small population of only one thousand six hundred families were now abandoned w ith walls each has crack and the trees that serves as shades, are now wiled and grim. The proud houses that once stood nicely as nobody are dwelling in the once beautiful place are gone. In the first poem, the author expressed his feeling and memories of the beautiful Ohio with such poetical description as men of Winnebago singing â€Å"shining† water fall out of the pipe, Martins ferry, my home, my native country, quickened river, with the speed of light.† All these reveal that the author is proud of Ohio. But the second poem also reveals the author’s disappointment about utter neglect and abandonment of this once beautiful place. The author picturesquely describe what it has now turn perhaps after a long years being away. What he now sees are broken walls, wild grim trees, oil cans that litters around and the empty river bang which were at once full of people happily interacting with the environment. Perhaps some lovers are dating and enjoying the scenic beauty of the river, others are swimming while still others are doing family picnic and some maybe fishing.All these are now gone and the author feels lonely as if the place is a cemetery. In the two poems, I like best the first one as it gives me mental picture of what it looks like for most cities now crowded not only with mix races of people but also with tall buildings too. Although the second poem depicts reality in most places but it always good to see nice places, I mean scenic environment. It made me feel good to imagine of fresh air, waterfall, clean river where everybody can swim or fish and lots of trees that provides shadow. The first poem provides the reader a positive imagination that creates interests in such kind of place.The second one creates a feeling of regret, a feeling of frustration and anger why the people allow the deterioration of the beauty of their place. Since most people would not like bad news, or bad place, as it also create negative feeling or bad impressi on, I would rather say that I like and I favor the first poem. It makes me feel good and leave positive outlook not only on environment but in my own life particularly to environmental protection and to those who work hard for this cause. I think I owe them something that I need to do something. That is for the protection of the environment.

A Woman s Worth By Kate Chopin Essay - 2241 Words

A Woman’s Worth During the 19th century, female writers were acclaimed for a strong and diverse stance on feminism and self-identity. Kate Chopin wrote â€Å"The Awakening† as a fictional feminist novel that was unusual because writing about sexual topics during that time period was not typical. Chopin as the author used Edna Pontellier to represent women who had childhood dreams and adult realities. The author was non-judgmental and unbiased about the sexual desires women portrayed. She wanted women to understand that they can be negatively influenced by their environment. Cynthia Griffin Wolff states, â€Å"This strange world, with its languorous climate and frankly sensuous habits, is a world where ‘normal,’ ‘respectable’ women openly vault pleasures that are unfamiliar to her† (53). The attitudes towards sexuality in â€Å"The Awakening† had gender roles that were very oppressive of women, which forced Edna to live in a dreami ng state until awakened; once awaken she wanted self-fulfillment through her identity, gender roles and woman relationships. Edna is a woman who begins to process her self-worth by gaining control of her life. She does not want to live the Victorian lifestyle like other women. A married woman in the 19th century was expected to attend to the children, the husband and the household. Kate Chopin states, â€Å"If it was not a mother’s place to look after children, whose on earth was it?† (565). However, she wants to be an individual woman who can live her life freeShow MoreRelatedLeo Haines. Professor Capozzi. Research Paper. April 29,1518 Words   |  7 PagesLeo Haines Professor Capozzi Research Paper April 29, 2017 Kate Chopin Kate Chopin was a famous author of short stories and articles. 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